American International Journal of Social Science

Does Motivation Mediate the Job Performance and Burnout? Evidence from Turkish Banking Sector
Melisa Erdilek Karabay, Seher Arıkan Tezergil, Assistant Professor, Ali Köse, Associate Professor

Abstract
This paper examined the interaction between burnout and job performance and, as well as the mediating effect of motivation. For this purpose, the data (N=258) was collected from the employees working in the Turkish banks, operating in Istanbul. Empirical results showed that, motivation has a partial mediating effect on the relationship between bank employees’ job performance and burnout. This effect appears particularly for the dimension of depersonalization. The findings also indicated that depersonalization is influential on employees’ job performance and burnout.

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