American International Journal of Social Science

Teaching and Emotional Labor
Associate Prof. Mukadder Boydak Özan, Gönül Şener

Abstract
The concept of emotional labor is increasingly gaining significance within the human factor-centered educational organizations. This study aims to identify primary school teachers’ remarks regarding emotional labor and also whether those remarks change according to the variables of gender, marital status, field of study, experience and educational level or not. The study group of the research is composed by 321 teachers randomly selected from the schools located in Elazığ city centre. “Emotional Labor Scale” consisting of 13 questions, the confirmatory factor analysis of which was conducted by Basım and Begenirbaş, has been used as data collection tool following the validity and reliability study. When analyzing each item individually; it is seen that teachers’ remarks are concluded as disagree and neutral regarding the sub-dimension of Superficial Role play, agree for the sub-dimension of Deeply Role Play and agree and absolutely agree for the sub-dimension of Natural Emotions.

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