Do Job Rotation and Role Stress Affect Job Attitudes? A Study from Egyptian Context
Wageeh A. Nafei
Abstract
The purpose of this study was to investigate how Job Rotation (JR) and Role Stress (RS) affect the Job Attitudes
(JA) of employees at the Egyptian commercial banks. JR is a job design approach widely used by many
organizations at various hierarchical levels. By adopting the human structure of the organization with technical
processes, JR is the consequence of effort and determination. JR is the most important approach of human capital
development policies which has the potential to improve Job Satisfaction (JS) and increase capabilities in
employees. Stress is a concept that has received increased attention during the last decade, showing that it plays
an important role in understanding the quality and stability of relationships. Evidence suggests that stress is a
threat to satisfaction and its longevity. There have been plenty of studies on JA, none was addressed to integrate
the relational model of JR, RS, and JA among employees. The findings reveal that JR could have an effect on JS
and OC. Also, RS among employees exercises negative influences on JS and OC.As a practical strategy, the bank
could promote the benefits of JR to both individuals and the banks. The findings suggest that reduction of role
ambiguity in RS has the best effect on enhancing employees' Organizational Commitment (OC). The ultimate goal
is to increase employees' JS and encourage them to stay in their career. This would avoid the vicious circle of
high turnover, which is wasteful of the organization's valuable human resources.
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